Vinted Shoppers Share Anger About Size Updates

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

The popular resale platform has revised its measurement guidelines for women's and children's garments without notifying all users about the change.

Digital Channels Response

Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.

The company said the updated approach better aligns with other platforms.

They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.

Size Classification Modifications

Earlier, the sizes had both one number and one letter, such as S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.

User Experiences

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Necessary Adjustments

Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.

Service Background

The service features exceeding 100 million members, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices after backlash from users.

James Hood
James Hood

Aria Chen is a digital marketing strategist specializing in global expansion and localization trends, with over a decade of industry experience.